Customer Testimonials

We had a fantastic purchasing experience at McMinnville Mazda. Our salesperson, Jamie, was friendly, polite, and professional. She did not pressure us with the typical sales pitches or pressure to buy today. Jamie was very knowledgeable about every detail, trim level, and feature of the Mazda CX-5. We had already done plenty of research prior to arriving at this dealership, but Jamie's exceptional knowledge filled in the gaps and helped the transaction go very smoothly. We also appreciated the exceptional assistance that we received from Steve Reece, the sales manager, while we finalized the price and worked through the ... Read More

Full review text opened.

Google - Oct 13, 2026

We had a fantastic purchasing experience at McMinnville Mazda. Our salesperson, Jamie, was friendly, polite, and professional. She did not pressure us with the typical sales pitches or pressure to buy today. Jamie was very knowledgeable about every detail, trim level, and feature of the Mazda CX-5. We had already done plenty of research prior to arriving at this dealership, but Jamie's exceptional knowledge filled in the gaps and helped the transaction go very smoothly. We also appreciated the exceptional assistance that we received from Steve Reece, the sales manager, while we finalized the price and worked through the paperwork.

My most recent visit was particularly unsatisfactory. I explicitly requested that the tires not be rotated, as they had been rotated just the previous week at Les Schwab. As I was driving home, approximately 30 minutes away, my tire pressure light illuminated.I looked at the order and he had written (oil change and tire rotation) I had to turn around and go back and wait another 40 minutes for them to fix it. I am extremely frustrated with this dealership and regret purchasing my car there. Due to the complimentary oil changes included with my purchase, I am obligated to continue ... Read More

Full review text opened.

Google - Oct 1, 2026

My most recent visit was particularly unsatisfactory. I explicitly requested that the tires not be rotated, as they had been rotated just the previous week at Les Schwab. As I was driving home, approximately 30 minutes away, my tire pressure light illuminated.I looked at the order and he had written (oil change and tire rotation) I had to turn around and go back and wait another 40 minutes for them to fix it. I am extremely frustrated with this dealership and regret purchasing my car there. Due to the complimentary oil changes included with my purchase, I am obligated to continue using their services, despite the dealership being a significant distance from my home.

Great service! The staff worker that helped me was very helpful and knowledgeable!

Great service on my Mazda CX-50. Service crew did a great job and finished it early and notified me promptly. Always appreciate when people were graded their jobs.😉

Had a great experience both Stevens stayed late to help my wife and I very friendly very knowledgeable. Good folks to work with.

Good job in a good time frame

Gary was a pleasure to work with!

I had a great experience working with everyone at McMinnville Mazda. I found my next dream car after my other was lost too soon but I couldn’t be happier with the car I found and with the great staff I worked with!! Armando was amazing and answered all my questions prior to being able to get there to check out my new rig!

Well, I think your people at the counter could be a lot. I say a lot or congenial to customers!!! I have done business with this dealership for many many years and then I moved and had not used it for a while so I know times change and so do people I guess!

I had a great experience at this dealership. I worked with Stephen Curtis. He was excellent. Super solid dude. Veteran. Family man. Straight forward. He got me a great price on a 2017 Frontier PRO-4X with 52k miles on it. I live 4 hours away and wasn’t able to get over to drive or check out the truck right away. I had to rely on Stephen to send videos and photos of everything I’d inspect in person. Stephen was very easy to work with. He followed through immediately on answering questions and sending videos. He got it up on ... Read More

Full review text opened.

Google - Aug 31, 2026

I had a great experience at this dealership. I worked with Stephen Curtis. He was excellent. Super solid dude. Veteran. Family man. Straight forward. He got me a great price on a 2017 Frontier PRO-4X with 52k miles on it. I live 4 hours away and wasn’t able to get over to drive or check out the truck right away. I had to rely on Stephen to send videos and photos of everything I’d inspect in person. Stephen was very easy to work with. He followed through immediately on answering questions and sending videos. He got it up on a lift and did a slow walk through video of the frame and underbody. Did a cold start video. A slow and thorough walk around video of the exterior and interior. A video of him function testing everything on the vehicle. In my opinion he went above and beyond to earn my business. And because of that I was willing to drive 4 hours to buy a vehicle I hadn’t seen in person or driven. On top of that he got me in and out in really quick. I’m really happy with the purchase and experience. Highly recommend this dealership. Make sure you ask for Stephen Curtis.

Armando did a outstanding job today helping us with our purchase. We had the deal worked out before we arrived so they had it all ready to sign for when we arrived with no hidden surprises. Great team to work with!

Good deal on vehicle. They still need to wash and detail my vehicle.

Honestly, I try to stay away from dealership services ‘cause I don’t appreciate the up-sale tactics. This visit was slightly different in the sense that the service guy truly logged me in and mentioned 1 up-sale and left it at that.

Quick, professional service

They always do good service work. They got greasy fingerprints on my interior ans fixed immediately. The one drawback is i have to kind of fight for the free oil changes, attached to my vehicle. Aside from that, I can't complain.

Amazing buying experience. Worked with Stephen and Steve. Great price for my new CX-30 and great price for my trade in.

My wife and I had a great buying experience at McMinnville Mazda when purchasing our new CX-50 Hybrid. We started this purchase with an after hours message which was promptly answered the next morning. We could not get out to look at the Mazda until five days later and the salesperson Jamie had the vehicle pulled out and ready to drive when we arrived. After a good look over and test drive we decided to buy and the purchase was really easy to complete. Andy, the manager we dealt with was easy going and very nice!. All the financing options ... Read More

Full review text opened.

Google - Jun 19, 2026

My wife and I had a great buying experience at McMinnville Mazda when purchasing our new CX-50 Hybrid. We started this purchase with an after hours message which was promptly answered the next morning. We could not get out to look at the Mazda until five days later and the salesperson Jamie had the vehicle pulled out and ready to drive when we arrived. After a good look over and test drive we decided to buy and the purchase was really easy to complete. Andy, the manager we dealt with was easy going and very nice!. All the financing options were all explained as were extended warranty coverage and the vehicle delivery was great. Best part was the great deal they gave us on this beautiful new Mazda! Over $3000 under MSRP. Plus they filled the tank for the drive home. Stephen who we only dealt with via the phone was also very nice. If you are looking for a low pressure dealership to make a great deal on a new Mazda at I would recommend McMinnville Mazda. Thank you all for the pleasant buying experience.

I called on a Monday morning with a concern about my 2025 Mazda. I had to leave a voicemail for the advisor. No problem. At 2pm the following day, my call had no been returned. I called again and was put in touch with an advisor. Chad could not have been less interested in addressing my concern. I am left to assume that I am not driving an unsafe vehicle. Kudos to Kyle, who was kind and professional and did his job well.

What a slap in the face! This place sold a truck right out from under me, even after I had confirmed my 5 pm appt. A truck for whom I had authorized a deposit of 1000 dollars for the day before, gave the all my card info for them to collect the deposit. When I arrived after my one hour drive, only to tell me they had sold the truck! Not even a courtesy call to tell me it had sold so that I didn’t waste my time! Andy the slime ball manager even argued with me about it, saying that ... Read More

Full review text opened.

Google - May 9, 2026

What a slap in the face! This place sold a truck right out from under me, even after I had confirmed my 5 pm appt. A truck for whom I had authorized a deposit of 1000 dollars for the day before, gave the all my card info for them to collect the deposit. When I arrived after my one hour drive, only to tell me they had sold the truck! Not even a courtesy call to tell me it had sold so that I didn’t waste my time! Andy the slime ball manager even argued with me about it, saying that I was on the fence about the purchase because is had asked a few questions earlier in the day over the phone! Well no shit! I hadn’t seen it in person yet, and like a normal person I had some questions about the truck I was about to pay 27k for. He then said well we didn’t collect the deposit so to say they weren’t in the wrong for selling it right out from under me anyway. Do yourselves a favor and stay away from this place!

(Translated by Google) Excellent (Original) Excelente

We had such an amazing experience at Mazda all thanks to Owen! He helped me and my boyfriend find the perfect car and we couldn’t be more grateful. He was incredibly understanding of our situation and made the whole process feel easy and stress-free. Owen went above and beyond and helped us get our car which made the experience even more special. He explained everything clearly, answered all our questions, and never once made us feel pressured. That kind of patience and kindness is rare to find. If you’re looking for someone who genuinely cares and wants to ... Read More

Full review text opened.

Google - Mar 19, 2026

We had such an amazing experience at Mazda all thanks to Owen! He helped me and my boyfriend find the perfect car and we couldn’t be more grateful. He was incredibly understanding of our situation and made the whole process feel easy and stress-free. Owen went above and beyond and helped us get our car which made the experience even more special. He explained everything clearly, answered all our questions, and never once made us feel pressured. That kind of patience and kindness is rare to find. If you’re looking for someone who genuinely cares and wants to help you make the right decision, Owen is your guy. One of the kindest and most professional dealers we’ve ever met. Highly recommend, 5 stars all the way!

I recently purchased a truck from this dealership and unfortunately had a very bad experience. Shortly after buying it, I discovered the transmission was leaking. This is not a small issue and should have been caught or disclosed before selling the vehicle. When I tried to reach out for help, Andy (the sales manager ) was rude and unprofessional. He did not return my calls or follow up with me. The only time I received any response was after I repeatedly reached out myself. As a customer, I expected better communication and honesty. Buying a vehicle is a major purchase, and ... Read More

Full review text opened.

Google - Feb 24, 2026

I recently purchased a truck from this dealership and unfortunately had a very bad experience. Shortly after buying it, I discovered the transmission was leaking. This is not a small issue and should have been caught or disclosed before selling the vehicle. When I tried to reach out for help, Andy (the sales manager ) was rude and unprofessional. He did not return my calls or follow up with me. The only time I received any response was after I repeatedly reached out myself. As a customer, I expected better communication and honesty. Buying a vehicle is a major purchase, and dealing with transmission problems right after leaving the lot is extremely frustrating. I would strongly recommend that anyone considering buying here thoroughly inspect their vehicle and get everything in writing before signing. Very disappointed with how this was handled.

2.75 hours for an oil change is ridiculous. After 1.25 hours I asked when it would be done: " no more than 30 minutes." Asked again after 45 more minutes: "about twenty minutes." 45 minutes later, after a lot of excuses and attitude, I finally got my car back. If they would have told me from the beginning how long it took and/or been honest when I asked for updates, I wouldn't have been so upset. I did lose my temper and swore at the service guy, poor form on my part. Also was told the service was $119.95, was charged 134 ... Read More

Full review text opened.

Google - Jan 20, 2026

2.75 hours for an oil change is ridiculous. After 1.25 hours I asked when it would be done: " no more than 30 minutes." Asked again after 45 more minutes: "about twenty minutes." 45 minutes later, after a lot of excuses and attitude, I finally got my car back. If they would have told me from the beginning how long it took and/or been honest when I asked for updates, I wouldn't have been so upset. I did lose my temper and swore at the service guy, poor form on my part. Also was told the service was $119.95, was charged 134 and change. I learned my lesson, never go to a dealership for service work.

Stephen Curtis was the best car salesman I have ever had and I have had a lot. He made extra effort in every way and I will recommend him with a 5 Star rating I am so glad and grateful I met him at McMinnville Mazda thank u for your kindness and caring. Mary Schultz

Jaime was very efficient and helpful with my Mazda purchase. We’re glad we made a trip out to McMinnville from WA!

Brought my car in for oil change. I was greeted promptly and politely. They gave me an estimate on time it would take. Sent me a video of recommended filter change, and a video of my filthy air filter. They got the work done in less time than the estimate. Great customer service!

Christian was so helpful from beginning to end. He was so patient, helpful, and informative, but never pushy. He spent hours checking in and helping me work through issues with insurance. He stayed about three hours after close and was so kind and patient throughout the whole process. Towards the end of the process we went to his managers office to complete the paperwork. The manager was all over the place and accidentally threw an Apple Pencil at me as he was handing it to me. He was very pushy trying to sell me the dealership warranty, and would not ... Read More

Full review text opened.

Google - Dec 25, 2025

Christian was so helpful from beginning to end. He was so patient, helpful, and informative, but never pushy. He spent hours checking in and helping me work through issues with insurance. He stayed about three hours after close and was so kind and patient throughout the whole process. Towards the end of the process we went to his managers office to complete the paperwork. The manager was all over the place and accidentally threw an Apple Pencil at me as he was handing it to me. He was very pushy trying to sell me the dealership warranty, and would not take no for an answer. He was condescending and it felt as though he was implying I wouldn’t know what to do if I had to go get my car serviced. It was overall a good experience because of Christian’s amazing service.

I’m from out of town but was here so stopped in for and oil change got me right in, very pleasant, done promptly, provide a video go over of the car inspection.

Smooth and simple process. We came to an agreement fairly fast and made a deal on an 06 Miata. Would definitely shop here again.

Super helpful, had a lot of issues with approving a loan and trying to lease a new vehicle and they pulled every string they could to get me what I needed to get into a great vehicle!

My experience was very satisfying, I am surprised that you don't wash the vehicle after completing the service though...

Everything went quick, right and good, great costumer service and they all are very kind

I came to get my headlights changed, I paid $400 to get my headlight replaced. I have NEVER paid that much in my six years of having this car. I know it's a bit of a hassle to get to them but this was extreme. Not only that both of my headlights went out three months later - we also found in getting the headlights replaced AGAIN that the cap to seal the headlights was missing. It wasn't missing before I took it to this place. I will never be coming back to this location, go to Salem instead.

I worked with Stephen and he was quick, considerate, and met me at exactly the numbers I was looking for without any issues

What a great experience! As usual they are the best. Ease of scheduling, great technician and advisors. Why go anywhere else?

I took my Mazda MX5 Club to McMinnville Mazda on Friday for an oil change. I was able to get a same day appointment. When I arrived, initially I was ignored. Then, after stating why I was there, the service person cooly said that they would get to it. The oil change was done, and I got a video of the inspection, which was nice. When I got to my car, a convertible with a soft top, it was hosed down and not wiped off, leaving water standing on the fabric roof. Since it was a cold day, the water ... Read More

Full review text opened.

Google - Nov 24, 2025

I took my Mazda MX5 Club to McMinnville Mazda on Friday for an oil change. I was able to get a same day appointment. When I arrived, initially I was ignored. Then, after stating why I was there, the service person cooly said that they would get to it. The oil change was done, and I got a video of the inspection, which was nice. When I got to my car, a convertible with a soft top, it was hosed down and not wiped off, leaving water standing on the fabric roof. Since it was a cold day, the water didn't evaporate quickly, so after I got home, I had to wipe down my car, which now has water spots all over it.

Very friendly and right on time!

The customer service team is great, they get the work done in a timely & efficient manner and are super helpful. 10/10 recommend

Great people to work with. They give a personal touch that other shops can’t. Thank James and Steve👍

I recommend them if you are looking for a vehicle.

Avoid this dealer this was One of the worst buying experiences I ever had. I was coming out of state to buy so I was taking a risk. And they clearly punished me for it. The sales person was somewhat nice but either didn’t know the car very well or intentionally lied about things. The manager was a complete jerk. Didn’t even show his face when I picked up the car. Almost all of the locks on my car have some issue. And I will have to get the entire vehicle re keyed. Which won’t be cheap. ... Read More

Full review text opened.

Google - Sep 8, 2025

Avoid this dealer this was One of the worst buying experiences I ever had. I was coming out of state to buy so I was taking a risk. And they clearly punished me for it. The sales person was somewhat nice but either didn’t know the car very well or intentionally lied about things. The manager was a complete jerk. Didn’t even show his face when I picked up the car. Almost all of the locks on my car have some issue. And I will have to get the entire vehicle re keyed. Which won’t be cheap. You would think that’s a basic expectation is all the locks and keys work. It was missed in the pre purchase inspection also. it’s easy to hide just leave all the doors unlocked. I would never ever buy from here again.

I had to take my 2023 Mazda CX-50 in for a brake system issue and a noise I was hearing. I asked for a loaner and they offered to rent one to me. I never paid for a loaner. Then they said they had 2 loaners in use already. Then they said that because I drive a Mazda I had to have a Mazda for a loaner but they didn’t have the “Mazda Loaner Program” at that location. And they call themselves a Mazda dealership. They suck That was one issue I had with them. The other issue was they discovered ... Read More

Full review text opened.

Google - May 1, 2025

I had to take my 2023 Mazda CX-50 in for a brake system issue and a noise I was hearing. I asked for a loaner and they offered to rent one to me. I never paid for a loaner. Then they said they had 2 loaners in use already. Then they said that because I drive a Mazda I had to have a Mazda for a loaner but they didn’t have the “Mazda Loaner Program” at that location. And they call themselves a Mazda dealership. They suck That was one issue I had with them. The other issue was they discovered my front and back brakes need to be replaced $1800! And my transfer case needed to be replaced $4500. They sent an email to Mazda Warranty to get approval for the transfer case. I have the Platinum warranty. I called for 2 days to check the status and they said they’re still waiting for approval. I asked them if they have an escalation process or just send an email and sit on it. No escalation process they just send an email and wait. I told them that is bull shit and I called up Mazda Warranty Customer Service and escalated it. Later that day they got the green light to order the transfer case. A week later to the day they finally get the part in. They work on it the next business day and get it done. I noticed in my Mazda app that my driver side rear tire is no longer registering. I call them up and they said they would look into it. I get my car back and I still have the issue with my rear tire not registering. I spoke with other dealership and they said that the sensor was disconnected and never reconnected. When this dealership was still Jim Doran we never had any problems or hassles. My family bought over 10 cars from them and we always had the best service from the Top management to sales to service department. There are now all new people. Never again will I do business at this STEALERSHIP. We will go where our car salesman and his manager went because they’re true honest people. Oh and hell no I wasn’t going to pay $1800 for my brakes to be done, my best friend did them done.

I had a horrible experience with this dealership. I made an appointment to purchase a car sight unseen. I drove an hour and they ended up not having the car that I wanted. I agreed to a similar model and had to wait approximately 70 minutes to meet with the finance manager. No one updated me on a timeline and finally stuck my head in his office to see how long it would be. they told me "Soon". It went down hill from there. I've bought numerous new cars in my life and this was by far the ... Read More

Full review text opened.

Google - Feb 25, 2025

I had a horrible experience with this dealership. I made an appointment to purchase a car sight unseen. I drove an hour and they ended up not having the car that I wanted. I agreed to a similar model and had to wait approximately 70 minutes to meet with the finance manager. No one updated me on a timeline and finally stuck my head in his office to see how long it would be. they told me "Soon". It went down hill from there. I've bought numerous new cars in my life and this was by far the worst experience. It's been approximately 6 months and I am still waiting for them to send me my $500.00 Veterans refund. I have called and talked to Andy, who is the manager and he has told me twice they are mailing me a check...... no check, no follow-up, horrible service. Save yourself the headache and find a different dealership.

While I generally subscribe to the rule that if you don’t have anything good to say - don’t say anything. However, my attempt to do business yesterday with this dealership was the worst experience I have ever had and therefore I felt compelled to speak out. The sales manager was obnoxious and rude. The previous day I had inadvertently left my driver’s license at another dealership. Even though I was paying cash, had pictures of the front and back of my license and provided my government issued/controlled Global Entry card (not easily obtained as it can ... Read More

Full review text opened.

Google - Nov 4, 2024

While I generally subscribe to the rule that if you don’t have anything good to say - don’t say anything. However, my attempt to do business yesterday with this dealership was the worst experience I have ever had and therefore I felt compelled to speak out. The sales manager was obnoxious and rude. The previous day I had inadvertently left my driver’s license at another dealership. Even though I was paying cash, had pictures of the front and back of my license and provided my government issued/controlled Global Entry card (not easily obtained as it can be used as identification to fly internationally) they still wanted to do a credit check to confirm my ID (how does a credit check confirm I am who I purport to be). Also, the sales manager had said it was illegal to sell me a car without my actual driver’s license. My question then becomes, if it is illegal to sell me a car without having my actual drivers license with me, then why is he saying he will skirt that regulation by running a credit check? I told them that a soft credit check would be acceptable. In turn, their young salesman told me there is no such thing as a soft credit check. WRONG! The sales manager was loudly bad mouthing me as I left the dealership. BAD OPERATION - DON’T WASTE YOUR TIME GOING THERE. BTW, three hours later, I drove off a BMW lot with my new car.

Horrible 2 hr wait

I brought my car in 5 days ago because it wouldn’t start. McMinnville Mazda diagnosed the problem within a day but they’ve yet to give me a quote for the repair so I’m assuming my car is just sitting there until they get around to fixing it. It’s really weird because when I dropped my car off, all of the technicians were relaxing while one guy helped me check my car in. If you guys are so busy that you can’t replace a wire in 5 days, then you don’t have time for everyone to sit ... Read More

Full review text opened.

Google - May 13, 2024

I brought my car in 5 days ago because it wouldn’t start. McMinnville Mazda diagnosed the problem within a day but they’ve yet to give me a quote for the repair so I’m assuming my car is just sitting there until they get around to fixing it. It’s really weird because when I dropped my car off, all of the technicians were relaxing while one guy helped me check my car in. If you guys are so busy that you can’t replace a wire in 5 days, then you don’t have time for everyone to sit around on the clock. We pay good money for dealership work as the customer and it seems like we’re getting ripped off. Would not recommend…

Was looking for used cars, guess I was just used to our salesman who had sold us the 4 cars we have in our driveways, on our way out this odd fellow was glaring at us.

As a female I did not feel valued as a customer. I was waiting patiently for help as everyone was busy. That was fine except when a male customer came in they couldn’t wait to help him. I was close to leaving and finding a new place to get my car serviced. Which is a shame since I have been coming there since the purchase. Checking out wasn’t any better. The male client again had preference.

Called sales inquiring about a specific model in inventory. Sales associate didn’t even know what models were which. Need to do some training there.

Service is extremely slow. Having to wait two (2) weeks to get the oil changed is ridiculous; as well as having made four (4) phone calls to make an appointment. Come to find out the service manager went on vacation and no one thought to check his voice mails.